📦 Shipping Policies (Large Volume Products)
Thank you for choosing our store! Below are our Shipping Policies for Large Volume Products, designed to ensure a smooth, transparent, and professional experience for your purchase.
1. Shipping Methods for Large Volume Products
Products that have a considerable size or weight will be shipped via maritime transport.
Sea freight is the most efficient and secure method for oversized goods, ensuring safe delivery at the most competitive price.
2. What Shipping Companies Consider Large Volume
Shipping companies generally classify items as large volume if they meet or exceed any of the following:
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Length: 1.2 m / 48 in
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Width: 1.2 m / 48 in
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Height: 1.2 m / 48 in
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Weight: 10 kg / 22 lb or more
3. When Should Products Go by Sea?
For oversized, bulky, or heavy items, sea freight is always the most economical and secure option.
Products that should be shipped by sea include:
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Large furniture: modular sofas, chaise longues, extendable dining tables, wardrobes, king-size beds, large sideboards.
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Kitchen & bathroom units: fitted cabinets, countertops, large vanity units, shower trays, bathtubs, stone or porcelain slabs.
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Appliances: fridges, cookers, washing machines, and other large white goods.
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Construction & renovation materials: large-format shower bases, porcelain slabs, Neolith panels, sinks or worktops shipped in bulk.
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Complete sets or consolidated orders: full kitchen or bathroom packages, bulk orders of multiple items.
👉 Rule of thumb:
If any single dimension exceeds 1.2 m (48 in), or if the volumetric weight (Length × Width × Height ÷ conversion factor) is significantly higher than the actual weight, air freight becomes prohibitively expensive. In these cases, sea freight is always the best solution.
Examples of Large Volume Products
Here are some examples of items that shipping companies usually classify as large volume:
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Furniture:
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Large sofas and armchairs
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Extendable dining tables
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King-size beds or tables
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Appliances:
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Refrigerators
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Oversized lamps
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👉 You can browse some of our large products here:
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Large sofas and armchairs
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Extendable dining tables
- Kitchen full furnished and cabinets
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King-size beds or tables
⚠️ Note: Shipping companies also calculate volumetric weight (based on dimensions rather than real weight). If the volumetric weight exceeds the actual weight, shipping fees may increase. Efficient packaging is therefore essential to reduce unnecessary costs.

- Appliances:

3. Packaging and Protection of Goods
We take every precaution to ensure your order arrives in perfect condition.
Depending on the item, we use:
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Professional-grade reinforced cardboard
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Wooden crates or pallets for heavy or fragile products
This guarantees maximum protection during longer maritime transit times.
4. Shipment Tracking
Once your order has been dispatched, you will receive two tracking numbers:
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Sea freight tracking – follow the container ship’s progress.
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Door-to-door tracking – monitor the final delivery to your address.
This ensures complete transparency throughout the process.

5. Why Choose Maritime Shipping Over Air Shipping?
Maritime shipping is often the only practical solution for bulky goods.
Key Advantages:
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Capacity: accommodates oversized and heavy products that air freight cannot accept.
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Cost-effectiveness: much cheaper than air freight for large shipments.
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Sustainability: sea freight has a lower carbon footprint compared to air transport.
6. Taxes and Duties
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Import taxes, VAT, and customs duties are the responsibility of the customer.
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These charges are not included in the product price or shipping cost.
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Customs policies vary greatly by country and change frequently — please check your local regulations before ordering.
⚠️ If the customer refuses to pay customs or import taxes:
Significant additional costs will be incurred, including:
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Storage and port fees
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Customs handling charges
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Freight return costs
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Restocking fees (if goods are returned to our warehouse)
If goods are seized or destroyed by customs due to non-payment, the full order value plus associated fees will still apply.
💡 We can also discuss DDP options (Delivered Duty Paid) if you would like all duties included in advance.
7. Possible Delays
Delays may occur during:
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Holiday seasons (Christmas, Black Friday, Year-End)
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Chinese New Year and 11:11 Singles’ Day
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Global high-demand freight periods
⏳ In some cases, especially for oversized shipments, delivery by sea can take up to 2 months.
8. Countries with Irregular Maritime Flow
Certain destinations (e.g., Kuwait) do not have consistent maritime routes. In such cases, shipments may be delayed until vessels are available. This can increase delivery time by up to 50% compared to standard estimates.
If you are unsure about your country’s shipping availability, please contact us at info@orniture.com.
9. Restricted Shipping Countries
We currently do not ship large volume products to:
Brazil, Senegal, Venezuela, Haiti, Ascension Island, Tunisia, New Zealand.
10. Recommendations & Support
We understand maritime shipping can take longer than air freight. However, it remains the most reliable and cost-efficient method for larger products.
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Please be patient with delivery timelines.
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Always contact us before filing disputes or chargebacks — we are available 24/7 to help.
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If you are planning a large project (such as furnishing an entire home), we can assist you with sourcing directly from China at competitive rates.
📩 Simply send us the product details, dimensions, or even your interior moodboard, and we can prepare a tailored plan with cost estimates.
11. Customer Support
We are here to support you at every step of the process.
📧 info@orniture.com
☎️ +44 7360 504476
We are committed to making sure your order arrives safely and at the best possible cost.